Refund Policy
Overview
Thank you for choosing TruPe Fintech Superfund for your investment needs. We strive to provide exceptional service and transparency. However, we understand that situations may arise where you need to request a refund. This policy outlines our guidelines for refund requests.
Refund Process
- Contact Customer Support : To initiate a refund, please contact our customer support team via email at support@truyaltyventures.com Provide your investment details and the reason for the refund request.
- Verification : Our team will verify the request and assess its validity. We may request additional information or documentation to process the refund.
- Refund Approval: If your refund request is approved, we will process the refund within 10 business days. The refund amount will be credited to the original payment method used during the investment & Utility Services.
Non-Refundable Items
- Market-Linked Investments : Please note that market-linked investments (such as stocks, bonds, or mutual funds) are subject to market fluctuations. We do not offer refunds based on market performance.
- Service Fees : Any service fees or administrative charges associated with the investment are non-refundable.
Contact Us
If you have any questions or need assistance regarding refunds, please reach out to our customer support team at support@truyaltyventures.comPlease note that this is a general refund policy. Specific terms and conditions may apply based on the investment product you choose. For detailed information, refer to the specific product documentation or contact our support team.
TruPe Fintech Pvt limited reserves the right to modify this refund policy at any time. Any changes will be communicated through our website or direct communication channels.
